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#Nextchat: The Candidate Experience

The job posting was inaccurate, the online application process malfunctioned, the receptionist was rude, the interviewer was 45 minutes late and the recruiter never communicated that you didn’t get the job.  You’re glad you didn’t get the job, and you relay your horrible experience via Facebook, Twitter and Glassdoor in an effort to warn others. 

In an era of almost total transparency through social media, organizations are learning that negative candidate experiences can repel the best talent and inflict significant damage to their reputation. The candidate experience is a direct reflection of an employer’s brand and culture, and the...

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Phrasing Matters-Inspiration versus Fear

Just a quick post today. I’m reading a book and I ran across a section where the author is discussing the differences between two phrases that seem pretty similar but have very different meanings.

  • What’s keeping you up at night?
  • What gets you up in the morning?

The idea is that focusing on what keeps you awake at night might seem innocuous, but it focuses on fears. What are you afraid of? What’s scaring you? The question assumes that the recipient has worries and fears that they want to share.

On the other hand, focusing on what gets you up...

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Girl Scouts CEO On Developing Women Leaders

Leadership is an important skill in today’s world. I once heard a supply chain executive from Elizabeth Arden tell me he used to always be encouraged when he would receive position applications from young candidates who could clearly articulate their experience and goals. He knew he could hire one and she would go far in her career because she already demonstrated leadership potential.

For all of us who are out there looking for positions or any opportunity to show we can be leaders, we can never stop learning about the skills we...

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Human Resources When There are Fewer Humans Around

The below chart (or a version of it) has been making the rounds plenty in the last year or so as the American economy rebounds and seemingly continues to strengthen coming out of the financial crisis and ensuing recession of the late aughts.

It shows how despite corporate profits, expressed as a percentage of GDP, continuing to set records, that those record profits have not (taken in aggregate), translated into lots of new jobs, as the labor participation rate shows.

 

 

 

 

 

 

 

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Does Your Company Have An Employment Strategy?

I embolden job seekers on a daily basis to make sure they have a tailored job search strategy. Rather than just go about their job search randomly, I preach the importance of a strategy that is targeted, reviewed and adjusted on a daily basis. Ironically, those on the other side of the hiring line do not always seem to have the same focus.

Employment strategies help a company plan for ongoing or incremental hiring. These strategies establish budgets, time frames and areas of focus which help to keep the company proactive in their hiring decisions rather than...

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#Nextchat: Leaning In and Opting Out

For the past 40+ years, Boomer and Gen X women have “leaned in” to balance work and family in order to have it all.  Many have done so with great success.  However, that success seems to drop off significantly somewhere between the levels of “management” and the “executive offices.”

McKinsey & Company reports that interviews with some 200 successful women yielded intriguing insights: "Despite their career success, 59 percent of women said they did not aspire to the C-suite."   And Catalyst reports that while 46 percent of the U.S. labor force is women, only four percent are in the C-Suite."...

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2,380 Days Later!

I have done over 300 speaking engagements on the topic of Employee Engagement over the last 6 years and I am getting tired. My quest to find the essence of what creates organizational culture and how we can empower workforce awesomeness has been trumped by a number of things:

  • People who seek easy answers to complex organizational problems.
  • Vendors who think gifts and/or technology can automate engagement.
  • Organizational indecision due to fear of change.
  • ....and so much more

In simplest terms, Engagement can not be packaged and sold. Engagement is not a

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Smart Social Media Policy Starts with Managers: 5 Key Questions to Ask

With social media, what you don’t know can seriously hurt your organization. One 2010 survey found that employees estimate spending roughly four hours every day checking multiple email accounts, with up to two hours spent on social media sites like Facebook and Twitter. A 2012 Salary.com survey found that 64 percent of employees visit non-work related websites daily. And don’t think blocking employee access to social media on company networks is the answer; personal smartphones and tablets are ubiquitous, and easily fill the gap.

The dilemma for today’s organizations is that while social media use at work has...

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