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A Scarf For The Winter

There is no silver bullet for performance management: not an app, platform or systematic flow chart. It turns our that managing performance is as much about knowing your people as it is knowing the metrics of their performance.

So, how can we engage a variety of personalities in one scaled process? Let's review the SCARF formula for employee motivation:


... it's pretty simple, if you understand which of the above mentioned characteristics are of the greatest (and least) priority to...


From Telescopes to Microscopes, Great Leaders Need it All


I have written before about for what I write here.  Once again I give credit to my pastor and friend, , for helping me think about leadership in a different and descriptive manner.  Today’s post will look at the differing types of vision that leaders need to have in order to be successful.  I enjoy learning from others and try to always give credit where it is due. To David I say “thank you” once more.



#Nextchat: Ebola and the Workplace

The Ebola virus has reared its ugly head inside the U.S. and is spreading at an unknown rate due to the nature of its incubation period. While guidance is available from the CDC and other health organizations, it is not entirely clear that we know everything about how the disease may be transmitted.

The “facts” and updates change hourly, so, by the time you see this post, these will have changed again.

If the virus continues on its current path, workplaces will be significantly affected. It’s important for HR and other organizational leaders to have a plan in place for how...


The Campaign for HR !!

We’re getting closer and closer to another election season.  Even though this is a “light” year for elections locally, that doesn’t stop the candidates who are running for office from filling the airwaves with commercials. And, true to form, there are few candidates who say what they’re going to do.  Instead, they spend millions of dollars to smear their opponent.  People must feel it works because it gets worse the closer you are to the actual election day.

To me it seems similar to what I see from other bloggers in the “space” when they write about Human Resources.  People...


Subtle Bias: Micro-Inequities and Macro-Inequities

I am pleased to include a link to an article I wrote last month for Entrepreneur on subtle bias:  How Entrepreneurs Can Spot Subtle Bias 

The focus is on what I collectively call “micro-indignities”: micro-inequities and micro-aggressions.

There are often are complex definitions for these terms. But the definitions can be simplified.

Generally speaking, a micro inequity is a slight that demeans or marginalizes the recipient.

Generally speaking, a micro aggression is an act that stereotypes or denigrates the recipient.

In my prior article for...


#Nextchat RECAP: Hiring Veterans - A Goldmine of Talent

On October 15, SHRM @weknownext chatted with special guest Army veteran and SHRM Director of Social Engagement Andrew Morton (@SHRMSocial) about "Hiring Veterans - A Goldmine of Talent." 

In case you missed it, here are all the informative tweets from the chat:





Humility is a veteran’s strongest trait.


If I could sum up what twenty-plus years of multicultural experience afforded me during my time in the Army I’d say it’s humility- and I think many of my fellow veterans would agree.

Humility allows you to acknowledge when you may not have all the answers- and the willingness to look within the team to find them. Humility reminds you that you are always improving- becoming your better self- through adversity and all the challenges life throws you- personally and professionally. And, humility compels you to reach out for support as you acknowledge that you certainly can’t succeed alone....


The importance of having clear employment policies...and following them

Remember that Americans with Disabilities Act case involving Walgreens and the $1.39 bag of chips. In that one, the store appeared to really step in it by firing a diabetic who ate a bag of chips from the store without paying for it. The employee claimed that she needed the chips for her diabetes. The store defended its actions by arguing that the employee violated its no-grazing policy. $180,000 later, that case settled.

I don't know how much the chicken poppers sell for at Wal-Mart. And the case I read over the weekend involving the company's no-grazing policy didn't settle...


#Nextchat: Hiring Veterans - A Goldmine of Talent

Employers and recruiters continue to bemoan the lack of skilled talent in the U.S., while at the same time overlooking the masses of returning veterans whose skills and experience make them a goldmine of talent for organizations looking to fill highly skilled positions. In the Forbes article “Why a Veteran Might be Your Next Best Hire,” Shane Robinson asks: “How are businesses still struggling to find good talent when it appears to be abundant?”

One reason is that...


World Serious: HR Lessons from Baseball


It’s time for HR to step up to the plate—and take a few lessons from baseball.

Beyond the obvious—that HR professionals, like baseball players, do best when they work closely as teams—there are additional baseball practices that can HR leaders can emulate:

METRICS: The book and movie “Moneyball” demonstrated the value of using data to gain competitive advantage. Baseball managers study opposing hitters’ tendencies and shift the positions of their fielders for optimal results. They have reams of data about which of their batters have the best chances against the opponents’ pitchers.

HR teams must identify, gather and crunch...