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#Nextchat: Creating Highly Accountable and Engaged Teams

Striking the right balance between accountability and engagement in the workplace can be a challenging task for leaders. One is directly manageable and the other is not. Accountability is something leaders can control, while engagement is something they can hopefully influence.

Many leaders claim that they want more accountability from their employees, but they’re also looking for greater levels of enthusiasm. The secret to balancing the two and achieving high levels of both is to recognize and capitalize on their interdependence. Leadership is about helping people to do their best work, and understanding the relationship between holding employees accountable and...

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Got an eye for “talent?” Better check that bias blind spot.

Some of the folks that I get the most resistance from when talking about bias are recruiters and hiring managers. They love to say things like “bigotry is stupid and bad business,” and “I just want to hire the best person for the job,” and “I don’t care about race.”

The word “bias,” is probably part of the problem, as it is one of those words that brings a bunch of baggage, but the truth is that we are naturally judgmental as human beings. We make assumptions. We categorize. We jump to conclusions. We interpret what we see, hear and small...

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5 questions every candidate should ask in an interview

Working in the Talent Acquisition world I have the chance to talk with a great number of people.  Contrary to popular belief, most of the conversations I will have are NOT with candidates.  Most of my conversations are more networking than finding out if someone is a good fit for a client our firm is working with.

I do have the chance to speak with many candidates and the majority of them are prepared for my call.  I am always telling my candidates and those I work with as a volunteer in ...

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Summer at SHRM: 6 Tips for Your First Internship Experience

So you listened to my internship-search advice, had a great resume, nailed the interview and got offered your dream internship position. Congratulations! With all the excitement you are feeling, I’m sure you are also nervous. I definitely was. It’s overwhelming to begin any new job, and it’s even more intimidating beginning your first internship. At first it seems like you need a survival guide to figure out how to do your best at your internship. But don’t fret—go in with a positive attitude and you will have a rewarding experience.

Here are six tips to get the most out of...

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Can We DO That?! Smoke Free Workers?

Just this month I came across another article announcing an employer’s decision to hire only non-smokers. I remember a call I received several years ago asking if the company’s CEO could implement the same type of policy or practice. The CEO hated the smell of cigarette smoke and did not want to be around people who emanated the scent.  As employers, “Can we do that? “ Of course the answer is the infamous, “It depends.”  As of this writing at least 29 states plus the District of Columbia prohibit discrimination based on an individual’s off-duty use of tobacco....

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Just Because You Can…Doesn’t Mean You Should

When contemplating a course of action or implementing a new procedure/policy HR practitioners stand at a metaphorical crossroads.

In general the process begins with the question “can we do X?” which is a perfectly acceptable, and appropriate, place to start.  After all, as much as we may take umbrage at the relentless HR stereotype that we’re rule-enforcing bureaucrats who take great delight in policing every action there’s no denying that ensuring compliance and mitigating potential risk is an important part of what we do.

Yet…once it’s determined that “yes we CAN do X” it’s quite rare that the follow up question “but SHOULD we do X” is ever...

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