#Nextchat: The Candidate Experience
The job posting was inaccurate, the online application process malfunctioned, the receptionist was rude, the interviewer was 45 minutes late and the recruiter never communicated that you didn’t get the job. You’re glad you didn’t get the job, and you relay your horrible experience via Facebook, Twitter and Glassdoor in an effort to warn others.
In an era of almost total transparency through social media, organizations are learning that negative candidate experiences can repel the best talent and inflict significant damage to their reputation. The candidate experience is a direct reflection of an employer’s brand and culture, and the...





