Workplace

#Nextchat: The Candidate Experience

The job posting was inaccurate, the online application process malfunctioned, the receptionist was rude, the interviewer was 45 minutes late and the recruiter never communicated that you didn’t get the job.  You’re glad you didn’t get the job, and you relay your horrible experience via Facebook, Twitter and Glassdoor in an effort to warn others. 

In an era of almost total transparency through social media, organizations are learning that negative candidate experiences can repel the best talent and inflict significant damage to their reputation. The candidate experience is a direct reflection of an employer’s brand and culture, and the...

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Phrasing Matters-Inspiration versus Fear

Just a quick post today. I’m reading a book and I ran across a section where the author is discussing the differences between two phrases that seem pretty similar but have very different meanings.

  • What’s keeping you up at night?
  • What gets you up in the morning?

The idea is that focusing on what keeps you awake at night might seem innocuous, but it focuses on fears. What are you afraid of? What’s scaring you? The question assumes that the recipient has worries and fears that they want to share.

On the other hand, focusing on what gets you up...

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Fish Don't Know They Swim in Water

Most fish don’t know they swim in water.  At least not the fish whom I have interviewed.

The same is true of most human beings when it comes to corporate culture.  Most of us don’t appreciate fully the cultures of which we are a part.

Corporate culture is a product of human beings, and none of us is perfect, so no corporate culture is without some strengths and weaknesses. Indeed, the weaknesses usually are the strengths (taken to the extreme). 

Keep in mind, however, that there are often different corporate cultures.  There is the public culture and then the underground culture.   And if...

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Nextchat: The Extinction of Great Leaders

There’s so much talk about employee engagement these days. Companies are bending over backwards to attract, retain and engage the best talent with interesting work and top-notch benefits. They offer health insurance, 401Ks, tuition reimbursement and EAP. There's casual dress–pizza-ice cream–bring-your-dog-to-work Friday, and if you like sushi -- it’s free and it’s in the all-you-can-eat 24x7 employee cafeteria located between the child care facility and the dry cleaner.

And still we see high levels of disengagement. 

Are organizations blind to the notion that it’s not necessarily what we give our employees that engages them, but...

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Managing HR in the Age of Acronyms

For HR professionals, ensuring their company maintains compliance with all regulatory requirements is a key aspect of the job and necessary to avoid compliance issues and the resulting penalties. Yet, it is easy to get lost in all of the legal verbiage and numerous acronyms; keeping track of policies like FMLA, ADA, ADAAA, ENDA, FSLA, ADEA, IRCA, ERISA may have you asking: HUH?

In an environment of increasing regulations, HR needs to ensure its operations throughout the talent management lifecycle – recruitment, interviewing, compensation, time off and termination – are in accordance with all state and federal...

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Taking Online Social Networking Offline

In Tuesday’s post I mentioned my friend Doug – that’s him in the picture with me. I met Doug on Twitter several months – maybe even a year ago. If you are an HR professional and not a part of the large HR community that exists on social media you are missing out and I’m going to use Doug to tell you why.
 
I joined Twitter in 2010 as a means to connect with other moms with newborns. I had no idea what I was doing and thought that the mommy community might be able to give...

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#Nextchat: The “Boys' Club Scene” at Work

By Jonathan Segal

The term boys’ club refers to the unofficial and often impenetrable group of men—usually white men—in an organization or department who have effective control and power. Being part of or having access to the club is often critical to making the right connections to advance within the organization.

Because these groups often form covertly, and sometimes as a result of unconscious rather than conscious bias, the membership does not always correspond to the organizational chart. Moreover, top executives often deny the existence of an exclusionary club. 

There are many reasons an organization, or a silo within, may...

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Bring-YOURSELF-To-Work Day

A Q&A with Appature CEO, Kabir Shahani

After my recent post about young leaders, I had a chance to catch-up with Kabir Shahani of Appature.

In 2009, at the age of 26, he was recognized by BusinessWeek as a “Best Young Tech Entrepreneur” and since then has watched his company become one of the fastest growing technology start-ups in the healthcare industry (in fact, a couple weeks after I did this interview, Appature was acquired in what GeekWire describes as a blockbuster deal!).

Needless to say, Kabir has learned a lot...

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Hard Look at Recruiting Process Can Counter Soft Labor Market Conditions

Savvy recruiters know that even in periods of elevated unemployment, there are no guarantees that they’ll land the perfect candidate for their open positions. In fact, many would argue that they have to work even harder to land top talent when faced with soft labor market conditions and the disparities between the workforce skills that are available and the skills that are needed to fill available jobs.

Now it seems that job seekers are growing more critical of job availability, as well. In a random sample of 1,015 U.S. adults ages 18 and older, a February 2013...

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